Our customers are our inspiration and drive when it comes to providing innovative products and the highest quality customer
service. We provide our customers with the most timely, friendly and knowledgeable
service in the industry in order to maximize their investment in CONNX and offer continuous value as their
data needs change. Our customer service department is collocated with our development staff at the CONNX
Solutions headquarters in Redmond, WA.
DOCUMENTATION
PRODUCT MANUALS
TECHNICAL SUPPORT CONTACT INFORMATION
Here are some of the comments we have received regarding our customer service:
"I just want to say thanks to your technical support department for all of their help and always being
available when we needed answers. I would also like to thank your development team for their help in
getting everything we needed done in a very timely manner. You guys have great support for your
product and that is something to be proud of. We are pleased to be using a product that you guys
stand behind." Programmer/Analyst, Integrated Services, Inc.
"I just wanted to take a moment to give credit where it's due. I have spoke with technical support on three
separate occasions and on each I received courteous, polite and very helpful service. If all tech support
personnel conducted themselves in such a way we would all be less stressed."
Systems Consultant, Office of Financial Management and Administration - State of Kentucky
"I would like to show my appreciation for your technical support Department. Minutes after I logged an
email request for help, technical support was in contact with me and solving our issue. It is so
wonderful to deal with a company that really puts customer service first. Again, thanks for everything
and keep up the great work. Wonderful Product...Wonderful Customer Service. A+++."
Programmer/Systems Analyst, Lincoln Wood Products, Inc.
